Payne on How to be a Happy And Successful Remote Worker

The “Future of Work” is often touted as a gig economy, and for many jobs, a remote gig economy.  Almost any work that centers on the Internet can be done anywhere. Growing legions of remote workers prove that this is not only feasible, but very productive [1].   And many workers prefer to “phone it in” via the Internet.

(Remote working is not necessarily freelancing or gig working.  Many conventional employers allow some workers to work from home, and there are many geographically distributed collaborations.  On the other hand, many gig workers are expected to provide their own infrastructure and workplace, so they may well work from home.  So, remote working is a very important aspect for most gig workers.)

(I’ll also note that remote working and distant collaboration has been happening since we invented the Internet.  It’s kind of the whole point of the Internet.  So much of this is not really new or unprecedented, except it has become ubiquitous.)

By now it is clear that remote working has its challenges.  Indeed, the isolation of remote working is the key problem that coworking is designed to solve.  Besides finding a coworking community, what should remote workers try to do?

This month, Kevin Payne suggests “7 tips for being a happy and successful remote worker” [3].  He is writing for the Freelancers Union, but the “tips” apply to workers no matter what their contractual arrangements.

What are his tips?

1) Set boundaries
2) Designate a dedicated working area
3) Change things up
4) Make a schedule (and stick to it)
5) Know your priorities
6) Invest in the right tools
7) Don’t forget yourself

The first tip is actually the crux of the matter.  When you work at home, there is no physical separation between “work” and “not work”, and more importantly, between “work” and “home/family/everything else”.  Whatever may be wrong with conventional workplaces—and there are plenty of things to complain about—they definitely are psychologically and physically separated from “home”.

The other tips are mainly about how to set and keep these boundaries.  An important part of this is psychological, hence “know your priorities”.  This also involves at least two sets of priorities—work and not-work—and also two distinct sets of activities.  Hence “a dedicated work area”, a schedule, and the right tools.

These are good tips, for any worker, remote or not.  And there is no one right way to do it, so find your own way.

But even if you have a great gig and a great home office and manage to balance your life with work, you still are working alone.  People are not meant to be alone all the time, and sooner or later most people are unhappy without colleagues and human contact.

This is, of course, one of the big reasons why people join a coworking community.  Coworking is a “respite from our isolation” (a la Klaas, 2014 [2]).  Indeed, Payne suggests joining a coworking space.

“Some remote workers and freelancers work in coffee shops, while others sign up for coworking spaces.”

I will go farther, to point out that the coworking space actually solves many of these other problems.  There is a boundary, it is a dedicated space, it has the right tools—including like-minded workers to actually talk to.

In short, a coworking space is just the thing for remote workers.

So, Bob’s top “tip” for remote working is “find a local coworking community”.  You’ll be happier, healthier, and probably successful.


  1. Scott Berkun, The Year Without Pants: WordPress.com and the Future of Work, San Francisco, Jossey-Bass, 2013.
  2. Zachary R. Klaas, Coworking & Connectivity in Berlin. University of Illinois at Urbana Champaign, 2014. https://www.academia.edu/11486279/Coworking_Connectivity
  3. Kevin Payne, 7 tips for being a happy and successful remote worker, in Coworkers Union Blog, January 17, 2020. https://blog.freelancersunion.org/2020/01/17/7-tips-for-being-a-happy-and-successful-remote-worker/

Coworking Researchers Meet In Warsaw

The Coworking Library held a “meetup” in Warsaw in November [1].  The speakers discussed their current research on coworking in Europe.  I’m very glad to see that coworking is (finally) attracting attention of social scientists.  I’ve been saying for a long time that there is a lot of interest here, and these investigators are taking interest.

This particular meetup was fairly informal, a sort of “what have you been working on” session, rather than refereed papers.  (There are papers associated with the research, but those are reported elsewhere.)

So what have these folks been working on?

The overall impression is that the big picture hasn’t changed.  Coworking is still about “community, community, community”.  And the reported benefits are about the same as reported many times before, including in my book.

One of the speakers (Marko Orel) discusses a taxonomy of coworking, i.e., what do people mean by the term?  As he points out, the terminology has been evolving and mutation rapidly.  And, I would add, the terms were never sharply defined in the first place.  While creative ambiguity is beneficial for marketing and Internet yapping, it is problematic for academic research.  It’s not clear that any two studies are even talking about the same thing.  I look forward to his result in the future.

Another speaker (Viktoria Heinzel) is looking at “rural” coworking, which I’ve written about.  It’s not clear from the slides how this concept is defined or which specific “rural” areas were studied.  The summary of points seems consistent with other work on the topic, including the potential for ”recruitment & return of skilled workers/ young talents”.

Anita Füzi examined what attracts workers to a specific space.  The basic finding is that social factors; i.e., “community, community, community”; are what matters most.  And she points out that “One space is not better than the other”.  As I have said many times, there is no one right way to do it.

The fourth speaker (Miryana Stancheva) explores the idea of looking at coworking spaces as “a living organism”, specifically, through the ideas or Erik Erikson.  I’ve never studied Erikson in any detail, though I am familiar with the general topic.  This approach requires applying concepts such as “ego development” to coworking.  She seems to be trying to create improved coworking communities through this analysis.

I strongly agree with the importance of a developmental model.  She also considers the development of satisfaction and happiness, not just numbers and revenue.  But, I’ll have to reserve judgement as to whether this particular interpretive framework works well.

I mean, maybe a coworking community is like a child or a family, in some ways.  But maybe not in others.  For one thing, coworkers can walk away at any time.  For another, there is usually very little hierarchy.  And for another thing, the community is usually largely self-selected.  These features probably have a major impact on both happiness and the development over time.


Overall, it is useful to have this kind of academic exchange.  Too much of the discussion of coworking is Internet-grade natter, with little attempt at academic rigor or clarity.  Me, I like footnotes.

It is unfortunate that there isn’t an equivalent effort on this side of the Atlantic.  Perhaps it would be possible to add a virtual component, for those who don’t mind video-ing in from far away.


  1. Coworking Library. Researchers Meetup Warsaw November 13 2019. 2019, https://coworkinglibrary.com/wp-content/uploads/2019/11/Researchers-meetup-presentation-2019-Warsaw.pdf.

What is Coworking? Goodman on “The Coworking Canvas”

Cleo Goodman writes for the Coworking Accelerator about “The Coworking Canvas”—a descriptive framework for the things you need to do to develop “a thriving coworking community” [1].

(The Coworking Accelerator aims to help coworking leaders lead coworking communities.  One of their products is “Coworking In A Box”.)

coworking-canvas-worksheet
From [1].
This “Coworking Canvas” has six main areas (links to blog entries):

For readings of my book and this blog, these topics are not new.  In this case, Goodman explains these topics from the perspective of the community of workers and community leaders.

Notably, she breaks out the benefits (to workers) of peer support, networking, learning, and co-location from the “space”.  In fact, the main things she emphasizes about space is really “first impressions”, and appearances in general. If you have co-location, networking, etc. going on, the community will be strong in any space.

A community leader has a role to facilitate all these facets, though “hosting” is all about the specific activities of the community leader—introductions, connections, promulgating the “culture” of the community.

Goodman offers a sort of theoretical description of how “vibrant” coworking communities work.

  • “Belonging: People unleash their potential and become resilient when they develop a true sense of belonging.

  • “Nurturing: People and businesses grow and endure when talent, relationships and opportunities are nurtured.

  • “Place-making: Place-making happens and communities thrive when people, spaces and places create a joined-up ecosystem.”

    (From [1])

This seems to me to be a good summary of the key benefits of a coworking community.  “Belonging” plus “Nurturing” is the opposite of “loneliness and isolation”.   “Place-making” is precisely and exactly what a coworking operation is all about.

These blog entries don’t have footnotes or anything like that, I assume these are based on experience.

I’d say they have their heads screwed on the right way.  This is certainly the right stuff to worry about.

I’m not sure how you put this “in a box”! : – )  I guess you just have to check out their products to see.


  1. Cleo Goodman, What is the Coworking Canvas? 2019. https://www.coworkingaccelerator.network/blog/what-is-the-coworking-canvas

Alex Hillman On How to Start a Coworking Space

Sensei Alex Hillman is an ancient grey headed sage, dating back to the dawn of coworking. Famous for founding and sustaining Indy Hall in Philadelphia, he continues to teach and consult in the theme of “community”.  Or as Chapter 3 of my book puts it, “Community, Community, Community”.

Sensei Alex tags himself as a “community builder”, and he teaches that this is what really matters.  In recent weeks, he has snarked to the effect that he neither knows nor cares what is going on with WeWork or other “industry news”.  What they are doing is simply not coworking, or at least not the kind that matters.

This month Hillman pointed readers to a piece he wrote in 2016, giving advice on how to start a coworking space [1].  It is quintessential Hillman, and highlights just how non-WeWorky his world view is.

His tips for starting a coworking space is basically, “forget the workspace, find your community first”.

His four tips are:

1 – Start by finding a few places where people are already gathering.
2 – Look for patterns in what people have in common.
3 – Look for ways to bring those people together.
4 – Lead by example.

The first two sound like anthropology, which they are.  (And that’s part of why Coworking is so interesting.)  But this is, of course, the essence of “bottom up” organizing. No matter what you think people do and want to do, you’ll be better off finding out what real people really do.

Item 3 gets into “community organizing” territory. It also cuts right to Sensei Alex’s core value:  “bringing people together” makes things better.  Period.

Underlying these tips is the understanding that the right way to do coworking is to meet the needs of the community of workers that participate.  There is no one right way for everyone, you need to find your community and do what is right for all of you.

Item 4 is, of course, the essence of leadership in any context.  (The US Infantry School develops officers whose hard duty will be to lead troops into the teeth of enemy fire.  Their motto: “Follow me”.)

But this is more than just being a good example. Alex is famous for leading from within, being part of the community. “Of the workers, for the workers, by the workers” could be his motto.

“The best way to create a collaborative space is, well, collaboratively.”


I can’t resist drawing the obvious contrasts with the splashy saga of WeWork.  This company and others like it are in the workspace business.  Alex is in the community business.  As he says, “You can do this literally anywhere”.

Furthermore, Sensei Alex tells that if you take the time to find and cultivate your community, to pull together “people who would be upset if the space couldn’t open”, then

“You might open later, but you’ll stay in business longer”

This point is even more telling as we watch WeWork megafail.  Indy Hall is still in business after more than a decade, WeWork will not last out this year.  Indy Hall makes enough money to stay healthy.  WeWork is setting worlds records for getting rid of money.

Why did WeWork fail?

Well, they definitley didn’t follow Sensei Alex’s advice, did they?

And the bottom line is:

“The biggest mistake you could make right now is opening an empty space without a community.”

I’d say that the biggest mistake you could make, period, is trying to run a workspace without a community.


  1. Alex Hillman, Wanna start a coworking space? Start here. , in Alex Hillman: better coworking, better business, and better communities. 2016. https://dangerouslyawesome.com/2016/04/the-first-advice-i-give-to-almost-everyone-starting-a-new-coworking-space/

 

Making It As A Freelancer

The Freelancers Union and GCUC report that one reason that people like freelancing is because you get to work on what you want to work on, when you want, how you want.  Gig workers are free to pick their gigs, and coworkers pick their own work environments.

But gigging is hard, and, frankly, even the glass-half-full surveys of freelancers and coworkers show that the pay is short, and the hours may be long (assuming you can get the work).

Looking closely at the surveys over the years, it is clear that many of the respondents were enthusiastic newbies, happy with their first experiences. (We were all rookies once! : – ))

But I have long questioned how viable gig working will be for the long run, for a whole working lifetime.  (I discuss this in my book, “What is Coworking?“)

For this reason, I was interested to see several posts from experienced freelancers, who have rather more sanguine view of gig working.  It’s not all roses and unicorns.

To be sure, these senseis want people to freelance.  But…they have some important things to tell you.


First of all, Hannah Edmonds posts yet another discussion of time management.  (This is a perennial topic for freelancers and coworkers.)

Everyone has trouble managing their time.  One good thing about working for an organization and having a boss is that these things provide structure and other people to help enforce the structure. However, an independent gig worker is on her own [1].  Edmonds points out the need to structure your gig work, and offers tips on how to do it. This takes self-discipline, which I, for one, am not that good at.


Sensei Tyra Seldon has more tough advice:  freelancing isn’t meant to be free  [3].  In particular, gig workers need to know the value of their work, and need to charge appropriately.  Anyone who has worked with Sensei Seldon knows that she is very clear about terms of payment, and demands appropriate professional levels of compensation.

She tells us that this is “what 10 years of freelancing taught” her:  talk about money clearly and demand to be paid.  Say “no” if necessary.

I’ll note that this is another good thing about working for a conventional organization:  someone else sets the terms and compensation, and there is a contract that defines it.  There is no need to negotiate every piece of work separately, so there isn’t a need to explicitly worry about the value of each piece.

Gig workers have to make demands and get paid.  That’s not all that fun, but it is for sure necessary.


What does this mean?

Sensei Naomi Nakashima tells us that she had to learn “that it’s not enough to love what you do” [2]

It no longer felt like I was getting paid to do something I loved, it felt like I was barely scraping by. I felt underpaid and undervalued (because I was).” (From [2])

What she found is that, however much she liked what she was doing, it was necessary to earn enough to actually live.  She recounts how one of her clients refused a patently absurd low bid from her, and told her “no matter how much you love what you do, if you’re not making enough to live on it, you will end up resenting it.”

Think carefully about this.  She is telling you that getting paid isn’t just necessary for survival, it is necessary for your sanity and morale.

Sensei Nakashima’s suggestions are good advice for any job, freelance or other. I can testify that poor pay and lousy work will definitely make you hate any job, no matter how cool it might seem on paper.

She elaborates:

1) It’s not enough to enjoy what you do – you also have to enjoy the project you’re working on.

2) It needs to do more than just pay you – it needs to be worth your time.

3) It’s not enough to simply work on clients’ projects that you love – they need to help further your career in some way. (summarized from  [2])

I would say that #2 is the crux of all of this.  Freelancing might seem like a great thing, but it really must be worth your time or you’ll never survive.  This isn’t even a matter of money (though Sensei Seldon is right that you need to be paid), it’s a matter of life and death.  You only have so much time, you can’t really throw it away doing things you hate.

I would add a further bit of advice.  My own experience has shown me that the most important thing is who you are working with.  Working with good people is generally worth your time, even if it might not be perfect for other reasons.  (For example, I’ve been very happy doing unpleasant (but important) work with people I really care about.  I’ve also been happy working with good people, even when it didn’t particularly advance my career.)

I think this is one of the reasons why coworking is so valuable to many freelancers.  If you find a good coworking community, everything will be so much better because just showing up and doing your work with good people will be worth your time.


Gig working isn’t easy, and it’s not guaranteed to make you happy.  I doubt that you will get rich (at least not from the gigs).

But these experienced freelancers are here to tell you that it can be a good life, if you are disciplined and take care to do work that is worth your time.

What is Coworking?  It can be an opportunity to work with good people all the time.  And that’s a really good thing.


  1. Hannah Edmonds, How to keep freelance work from eating up your life, in Freelancers Union Blog. 2019. https://blog.freelancersunion.org/2019/10/23/how-to-keep-freelance-work-from-eating-up-your-life/
  2. Naomi Nakashima, How one freelance writer figured out that it’s not enough to love what you do, in Freelancers Union Blog. 2019. https://blog.freelancersunion.org/2019/10/30/why-its-not-enough-to-love-what-you-do/
  3. Tyra Seldon, Pay now or pay later: what 10 years of freelancing taught me, in Freelancers Union Blog. 2019. https://blog.freelancersunion.org/2019/10/17/what-10-years-of-freelancing-taught-me-about-payment/